Support
vs. same time yesterday / last week
Ticket queue, right now
Created today
47
▲ 12% vs yesterdayOpen
83
▼ 4% vs last weekOverdue
12
▲ 3 vs yesterdayResponse overdue
7
▼ 2 vs yesterdayAvg. first response
18min
▼ 6% vs last weekResolved today
39
▲ 9% vs yesterdayOrders
Volume at a glance
Today
128
This week
846
This month
3,482
Pending
34
Shipped
3,201
Problematic
9
▲ 2 vs yesterdayDelivery
Full Delivery tab →
Fulfillment at a glance
To ship
34
In transit
187
On-time rate
94%
Delivery issues
14
Stuck/seized customs
15
Trustpilot
Live data · trustpilot.com/review/disguisedresearch.shop →
Reputation snapshot
Total reviews
89
New reviews today
2
Average rating
4.3/5
5-star share
77%
1-star share
10%
Unanswered
3
Trends
Overview charts
Orders per day
7 days agotoday
Tickets — created / resolved / overdue
Created
Resolved
Overdue
14 days agotoday
First response time (min)
14 days agotoday
Trustpilot rating
30 days agotoday
Traffic
Last 7 days
Site visits
Visits
28.4k
▲ 6% vs last weekUnique visitors
21.2k
Avg. session
2:14
Bounce rate
38%
Clicks
9.8k
Visit → order rate
3.4%
Traffic sources
Organic search
34%
Direct
26%
Social
18%
Paid search
12%
Referral
6%
Email
4%
Visits by country
United States
61%
Canada
12%
United Kingdom
9%
Germany
7%
Australia
6%
Top search keywords
01buy bpc-157 online1,240
02research peptides usa890
03disguised alpha coa640
04tb-500 research peptide520
05ghk-cu peptide410
Mentions (7d)
342
▲ 14% vs last weekPositive
68%
Neutral
19%
Negative
6%
To review
7%
Top source
Reddit
41% of mentionsRevenue
vs. same period prior
Finance overview
Today
$18,420
▲ 8% vs yesterdayThis week
$104,850
▲ 5% vs last weekThis month
$428,300
▲ 11% vs last monthOrders (month)
3,482
Avg. order value
$143.80
▲ 2% vs last monthNew customers
612
Returning customers
38%
Conversion rate
3.4%
Revenue — last 30 days
30 days agotoday
Orders vs. Revenue — last 7 days
Orders
Revenue
New vs. returning customers
New
Returning
7 days agotoday
Average order value
14 days agotoday
Revenue by period
Daily average per period — comparable across Today/Week/Month
Order source
This month
Coupon vs. direct sales
Coupon sales
$166.2k
38.8% of revenueDirect sales
$262.1k
61.2% of revenueOrders with coupon
1,354
Orders without coupon
2,128
Avg. discount applied
11.5%
Coupon vs. direct — last 6 months
Coupon
Direct
FebJul (this month)
Payment methods
More financial data
This month
Refunds & chargebacks
Refunds issued
$7.4k
61 ordersRefund rate
1.7%
Chargebacks
4
Chargeback rate
0.11%
Net revenue
$420.9k
▲ 11% vs last monthAffiliates
This month
Referral program
Active affiliates
58
Affiliate sales
$62.4k
▲ 9% vs last monthCommission paid
$9.8k
Affiliate orders
412
Clicks
18.2k
Conversion rate
2.3%
Top affiliates — sales this month
01Casey Munroe$14.2k+12%
02peptidehub.co$9.8k+6%
03Skylar Reyes$7.3k+21%
04trainwithtaylor$5.7k-3%
05Devon Ashworth$4.2k+8%
Remaining 53 affiliates: $21.2k combined.
Affiliate sales — last 6 months
6 months agothis month
Products
Last 7 days
At a glance
Units sold
1,847
▲ 9% vs last weekProduct page views
52.4k
Click → sale rate
3.5%
Active SKUs
50
Catalog
Top research compounds
BPC
BPC-157
Rank #1 this week
Weekly sales284 units
Evolution+18%
Stock on hand148
Sell-through41 / day
Est. stockout3.6 days
StatusStockout imminent
TB
TB-500
Rank #2 this week
Weekly sales197 units
Evolution+7%
Stock on hand295
Sell-through28 / day
Est. stockout10.5 days
StatusWatch
GHK
GHK-Cu
Rank #3 this week
Weekly sales164 units
Evolution+22%
Stock on hand92
Sell-through24 / day
Est. stockout3.8 days
StatusStockout imminent
RETA
Retatrutide
Rank #4 this week
Weekly sales141 units
Evolution+14%
Stock on hand170
Sell-through20 / day
Est. stockout8.5 days
StatusWatch
SEMA
Semaglutide
Rank #5 this week
Weekly sales118 units
Evolution+5%
Stock on hand205
Sell-through17 / day
Est. stockout12.1 days
StatusWatch
IPA
Ipamorelin
Rank #6 this week
Weekly sales76 units
Evolution+11%
Stock on hand132
Sell-through11 / day
Est. stockout12 days
StatusWatch
MT-II
Melanotan II
Rank #46 this week
Weekly sales22 units
Evolution-3%
Stock on hand51
Sell-through3 / day
Est. stockout17 days
StatusStable
TB-4
Thymosin Beta-4
Rank #47 this week
Weekly sales17 units
Evolution-9%
Stock on hand16
Sell-through2 / day
Est. stockout8 days
StatusWatch
FOL
Follistatin-344
Rank #48 this week
Weekly sales14 units
Evolution+2%
Stock on hand64
Sell-through2 / day
Est. stockout32 days
StatusStable
AOD
AOD-9604
Rank #49 this week
Weekly sales11 units
Evolution-6%
Stock on hand13
Sell-through2 / day
Est. stockout6.5 days
StatusLow stock
EPI
Epithalon
Rank #50 this week
Weekly sales8 units
Evolution-12%
Stock on hand6
Sell-through1 / day
Est. stockout6 days
StatusLow stock
Popularity
Weekly ranking
01BPC-157284+18%
02TB-500197+7%
03GHK-Cu164+22%
04Retatrutide141+14%
05Semaglutide118+5%
Sales
Units sold
BPC-157
TB-500
GHK-Cu
14 days agotoday
Underperformers
Least sold products
46Melanotan II22-3%
47Thymosin Beta-417-9%
48Follistatin-34414+2%
49AOD-960411-6%
50Epithalon8-12%
Bottom 5 of 50 active SKUs, by units sold this week.
Traffic
Top 10 product page visits
01BPC-1578,4203.4%
02TB-5006,1503.2%
03GHK-Cu5,8902.8%
04Retatrutide4,7203.9%
05Semaglutide4,3102.7%
06Melanotan II2,1801.0%
07AOD-96041,9400.6%
08Thymosin Beta-41,7200.9%
09Follistatin-3441,5100.9%
10Epithalon1,2800.6%
Views (7d) and page → order conversion rate.
Channels
Owned social presence
Instagram followers
24.1k
▲ 3.2% this monthTikTok followers
41.8k
▲ 8.6% this monthX followers
9.4k
▲ 1.1% this monthYouTube subscribers
3.6k
▲ 4.4% this monthAvg. engagement rate
5.8%
Posts this week
11
Follower growth — last 30 days
Instagram
TikTok
X
YouTube
30 days agotoday
Engagement rate — last 30 days
30 days agotoday
Content
Top posts this week
IG
New batch, verified COAs
Instagram · Reel
Views62.4k
Likes4,820
Comments212
TT
Unboxing + COA scan walkthrough
TikTok · Video
Views184k
Likes18.4k
Comments890
X
Thread: how we test every batch
X · Thread
Views41.2k
Likes1,240
Reposts310
YT
Lab tour: inside our QC process
YouTube · Video
Views28.9k
Likes1,910
Comments147
Calendar
Upcoming posts
IGReel — Behind-the-scenes: cold-chain packagingScheduled
TTVideo — Customer Q&A: shipping & COAsScheduled
XPost — New product drop announcementDraft
YTVideo — Full COA walkthrough tutorialDraft
IGCarousel — Wholesale program overviewScheduled
Fulfillment
Synced from ShipStation + WooCommerce · order number + tracking on every row
Delivery overview
To ship
34
Avg. processing time
14h
Order placed → label createdWaiting >48h
3
Warehouse bottleneckIn transit
187
Delivered today
142
Delivery issues
14
Lost
5
Returned to sender
6
Failed attempts
9
Mostly signature-requiredStuck at customs
11
Seized by customs
4
On-time rate
94%
19 of the 83 open support tickets (23%) are delivery-related →
To ship soon
#DA-20441Marco R. → Toronto, CAFedExWaiting 4h
#DA-20447Elena V. → Berlin, DEUSPSWaiting 9h
#DA-20452James K. → Sydney, AUFedExWaiting 1d 3h
#DA-20455Priya N. → London, UKUPSWaiting 6h
#DA-20458Tom H. → Dallas, USUSPSWaiting 2d 6h
34 orders queued — showing 5. Avg. wait 14h before a label is created.
In transit
#DA-20390Out for deliveryFedEx
#DA-20401In transitUPS
#DA-20375In transitUSPS
#DA-20412Customs clearanceFedEx
#DA-20388Out for deliveryUPS
187 orders in transit — showing 5.
Exceptions
Every incident auto-opens a support ticket via the delivery API — no manual entry.
Delivery incidents
Root cause
Returned to sender — why
Failed attempts / signature
3
Refused at delivery
1
Bad address
1
Unclaimed
1
6 returned this month — signature/failed-attempt is the biggest single cause.
Customs
Stuck at customs
#DA-20330Clearance pending — FranceFedEx
#DA-20344Clearance pending — GermanyUSPS
#DA-20298Clearance pending — AustraliaUPS
#DA-20312Clearance pending — CanadaFedEx
11 orders stuck at customs — showing 4.
Carriers
Carrier performance — this month
FedEx shipments
1,842
96% on-timeUSPS shipments
1,205
91% on-timeUPS shipments
435
94% on-timeFedEx avg. transit
2.1d
USPS avg. transit
3.4d
UPS avg. transit
2.6d
Domestic shipments
2,671
78% of volumeInternational shipments
811
22% of volumeShipments by carrier
On-time rate by carrier
Issues by carrier (of shipments)
Shipments per day — last 14 days
FedEx
USPS
UPS
14 days agotoday
Loss & customs
Where it goes wrong
Lost packages by country
France
2
Germany
1
Australia
1
Brazil
1
Lost packages by carrier
Seized by customs — by country
Germany
2
France
1
Italy
1
Seized by customs — by carrier